We'd love to hear from you! Whether you need help with an order, have a question about our pieces, or just want to share your thoughts, our team is here to assist. Feel free to reach out—we're always happy to help.

Customer Support
For the quickest response, please email our support team:
heartreverie@outlook.com

We typically reply within one business day. If your message is about an existing order, kindly include your order number so we can help you faster.

Our Office
Heartreverie is proudly based in Hong Kong. You can write to us or reach our administrative office at:

Heartreverie Limited
Flat B, 17th Floor,
Hong Kong Industrial Building
444-452 Des Voeux Road West
Shek Tong Tsui, Hong Kong
Phone: +852 2531 8962

Please note: This is our registered business address. For customer service inquiries, email is the preferred and most efficient method.

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Thank you for being a part of Heartreverie. We truly value your support and look forward to assisting you!