Terms Of Service

Welcome to Heartreverie. By accessing and using our website, heartreverie.com, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Your Agreement
By placing an order or using our site, you confirm that you are at least 18 years old and agree to these Terms of Service. If you do not agree, please do not use our website or services.

2. Placing an Order

  • When you place an order, you will receive an automatic order confirmation email. This does not guarantee acceptance of your order.

  • We reserve the right to cancel or refuse any order for reasons including, but not limited to: product availability, errors in pricing or description, suspected fraud, or inability to authorize payment.

  • A contract between you and Heartreverie is formed only when we send you a shipment confirmation email.

3. Pricing and Payment

  • All prices are listed in US Dollars (USD) and do not include applicable taxes or shipping fees unless stated otherwise.

  • Accepted payment methods include Visa, Mastercard, American Express, PayPal, and bank transfer.

  • For bank transfers, orders will be processed only after full payment is received and verified, which may take 1–3 business days.

4. Shipping and Delivery

  • Delivery times vary depending on your location.

  • While we provide estimated delivery windows, we are not liable for delays caused by customs, carrier issues, weather, or other events beyond our control.

  • Title and risk of loss for products pass to you upon delivery to the shipping carrier.

5. Returns and Refunds

  • Our Return & Exchange Policy, available on our website, applies to all purchases. Please review it before placing an order.

6. Use of Our Website

  • You agree not to misuse the website, attempt to gain unauthorized access to any part of it, or interfere with its functionality.

  • All content, including images, text, logos, and product designs, is owned by Heartreverie and protected by copyright. You may not copy, reproduce, or use any content without our written permission.

7. Limitation of Liability

  • Heartreverie is not responsible for any indirect, incidental, or consequential damages related to your use of the website or products.

  • Our maximum liability to you for any claim shall not exceed the total purchase price of the product in question.

8. Privacy

  • Your personal information is handled according to our Privacy Policy. By using our site, you consent to the practices described therein.

9. Changes to These Terms

  • We may update these Terms of Service from time to time. The latest version will always be posted here with the effective date. Continued use of the site after changes constitutes your acceptance of the revised terms.

10. Governing Law

  • These terms are governed by the laws of Hong Kong. Any disputes shall be resolved exclusively in the courts of Hong Kong.

11. Contact Us
If you have any questions regarding these Terms of Service, please reach out to us at:

Email: heartreverie@outlook.com

Thank you for taking the time to read our Terms of Service. We appreciate your trust in Heartreverie.